CUSTOMER SERVICE REPRESENTATIVE

Location: Canton, SD           Type: Full-Time

The successful candidate will play a fundamental role in achieving our customer satisfaction while enjoying opportunities for growth within our company.  Attention to detail with the ability to handle a high volume of transactions is important. Some of the essential functions and responsibilities for this position include but are not limited to the following:

  • Functions as the bank’s primary contact with exceptional customer service to the public
  • Opens and closes accounts
  • Assist customers with checking and savings deposits, withdrawal request, loan payments, cashier checks and other teller duties
  • Answering phone calls and handling customers inquires and concerns
  • Proof Operator
  • Build customer relationships
  • Educate and cross sell bank services
  • Comply with all bank and regulatory requirements
  • Stay updated on new bank products, services and policies

The following skills and attributes for this position are not required but beneficial:

  • Previous experience in conduction banking transactions and internal processing
  • Experience in Cash Handling
  • Perform duties in compliance with policy, procedure and process
  • Self-motivated with attention to details
  • Team player with a strong work ethic
  • Ability to communicate effectively (orally and in writing)
  • Ability to maintain discretion and confidentiality
  • Proficient in Microsoft Office applications
  • Ability to multi-task and organize priorities

Security Savings Bank is a family-friendly organization.

If you are a qualified candidate for this open position, please click here for our employment application.

Submitting an employment application does not guarantee an interview. Applicants are evaluated based on work history, job skills, credit report, background check and other job-related factors. All compensation and benefit programs are administered in compliance with state and federal law.

Security Savings Bank is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, sexual preference or orientation), national origin, age, disability, and marital or veteran status.