Fraud Prevention

Fraud – especially related to online personal information and finances – is rampant, with honest people becoming victims of scams every day. Your best method of protecting yourself from becoming a fraud victim is to be cautious and alert, watching for inconsistencies, and asking questions. We’ve provided some information below that may help in protecting your online assets and information.


  • Be aware of your surroundings. Watch for people idling around on foot or in vehicles.
  • Shield the screen as best you can from the view of others
  • Be cautious when entering your PIN number.

Debit Cards

  • Choose an ATM PIN carefully
  • Be mindful of card skimming
  • Use your mobile wallet whenever possible
  • When making purchases online, stay cautious!

Report a Lost or Stolen Card

If your debit card is lost or stolen, please contact your local branch immediately. If after bank hours, please call the 24-hour customer service number at (800) 472-3272.

Cashier’s Checks

  • Research who is requesting funds, know who you are giving money to
  • Be cautious if the request for funds is urgent – scammers use high-pressure tactics to get you to act quickly

Telemarketing and Email Scams

  • Do not give personal information
  • If it sounds too good to be true, it probably is
  • Beware of messaging scams. If you receive a text, call or email alerting you of a potential fraudulent transaction, never give your information to the sender. Our Fraud Department will never ask for your account number, social security number or PIN.

Be money smart

In the Security Savings Bank video gallery you’ll find a wide variety of videos covering topics like protecting yourself from scams, how to use online banking, cash management skills, teaching children about money and much more. Visit the Security Savings Bank video gallery often to see the new additions to our ever growing video library.

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